Software Maintenance & Support
I manage updates, monitoring, security, and fixes for the software you rely on — so your team can focus on growth, not firefighting.
Software needs care after launch — patches, monitoring, backups, and the small fixes that keep users happy.
I provide ongoing support with clear scope, response expectations, and monthly reporting you can actually read. Care retainers use separate capacity from the two active build slots.
What I maintain
Proactive care for the products your business depends on.
Website & web app care
Updates, performance checks, SSL, backups, and content tweaks.
Mobile app support
OS compatibility updates, crash monitoring, and store compliance.
API & integration monitoring
Sync health, webhook reliability, and connector upkeep.
Security & patching
Dependency updates, vulnerability scans, and incident response.
How care works
Structured ongoing care with transparent reporting.
Audit
Review your stack, hosting, integrations, and risk areas.
Plan
Define retainer scope, response times, and escalation paths.
Monitor
Uptime checks, alerts, and proactive health reviews.
Maintain
Patches, fixes, and small improvements on schedule.
Report
Monthly summary of work done, issues resolved, and recommendations.
Stacks I support
I maintain the platforms I build and audit existing systems before taking them on.
Built for dependable support
The same person who builds your product can help run it day to day.
Familiarity matters
If I built your product, I already know the codebase — faster fixes, fewer surprises.
Proactive care
Scheduled updates and monitoring before small issues become outages.
WhatsApp-first support
Direct access for UAE teams who need quick answers, not ticket queues.
Clear retainer scope
Monthly plans with defined hours, response times, and reporting.
Related
Custom software
Portals, workflows, and integrations when you need more than a website.
Selected work
Recent product and platform builds with clear ownership from brief to launch.
Frequently Asked Questions
Typically security patches, dependency updates, uptime monitoring, backups, bug fixes, and small tweaks within your retainer. Larger features are scoped separately as a fixed-price build.
Yes, after a technical audit. I need access to hosting, repos, and documentation to assess fit and quote a plan.
Essential care starts from $700 per month. Growth care starts from $1,400 per month for higher response priority and proactive reviews. Larger platforms are quoted after the initial audit.
Yes. I take on two fixed-price builds at a time. Care retainers use separate capacity so ongoing products stay covered.
Let's Connect
Need someone to manage your software?
Tell me what you run today — I will outline a care plan with scope and monthly pricing.
I take on two fixed-price build projects at a time so your product gets real attention. Care retainers use separate capacity.