Software Maintenance & Support
We manage updates, monitoring, security, and fixes for the software you rely on — so your team can focus on growth, not firefighting.
Software needs care after launch — patches, monitoring, backups, and the small fixes that keep users happy.
We provide ongoing support with clear scope, response expectations, and monthly reporting you can actually read.
What we maintain
Proactive care for the products your business depends on.
Website & web app care
Updates, performance checks, SSL, backups, and content tweaks.
Mobile app support
OS compatibility updates, crash monitoring, and store compliance.
API & integration monitoring
Sync health, webhook reliability, and connector upkeep.
Security & patching
Dependency updates, vulnerability scans, and incident response.
How we work
Structured ongoing care with transparent reporting.
Audit
Review your stack, hosting, integrations, and risk areas.
Plan
Define retainer scope, response times, and escalation paths.
Monitor
Uptime checks, alerts, and proactive health reviews.
Maintain
Patches, fixes, and small improvements on schedule.
Report
Monthly summary of work done, issues resolved, and recommendations.
Stacks we support
We maintain the platforms we build and audit existing systems before taking them on.
Built for dependable support
The same team that builds your product can help run it day to day.
Familiarity matters
If we built your product, we already know the codebase — faster fixes, fewer surprises.
Proactive care
Scheduled updates and monitoring before small issues become outages.
WhatsApp-first support
Direct access for UAE teams who need quick answers, not ticket queues.
Clear retainer scope
Monthly plans with defined hours, response times, and reporting.
Dubai and across the UAE
Dubai
How we support startups and enterprises building products across mainland Dubai and the free zones.
Abu Dhabi
The same thoughtful delivery, with context for teams operating in the capital.
Frequently Asked Questions
Typically security patches, dependency updates, uptime monitoring, backups, bug fixes, and small tweaks within your retainer. Larger features are scoped separately.
Yes, after a technical audit. We need access to hosting, repos, and documentation to assess fit and quote a plan.
Most retainers start from AED 2,500 per month for smaller sites and apps. Larger platforms are quoted after the initial audit.
Let's Connect
Need someone to manage your software?
Tell us what you run today — we will outline a maintenance plan with scope and monthly pricing within 24 hours.
Free 30-minute call · Proposal within 24 hours · No commitment