Legal

Privacy Policy

This policy describes how VeloxByte ("we", "us") handles personal information in connection with our IT and digital services, client projects, and websites.

Last updated: May 1, 2026

Contact: info@veloxbyte.com

1. Who we are

VeloxByte provides professional IT and digital services to businesses worldwide, including web development, mobile applications, AI solutions, cloud work, SEO, maintenance, and related consulting. This policy applies to visitors of our websites, prospective clients, and organizations that contract with us.

2. Services we offer

Fees and scope are based on the specific service or engagement. Our current service catalogue includes:

For full descriptions, see our Services section and individual service pages.

3. Information we may collect

Depending on how you interact with us, we may process:

  • Contact and account data: name, email, phone, company, role, billing address, and tax identifiers you provide for quotes, contracts, or invoices.
  • Project and technical data: materials you share for delivery (e.g. copy, assets, credentials in agreed secure channels), support tickets, and correspondence about your engagement.
  • Payment-related metadata: information necessary to issue invoices and reconcile payments (we do not store full card numbers on our servers when payments are handled by a payment processor or bank transfer).
  • Website usage data: IP address, device/browser type, pages viewed, and approximate location derived from standard server or analytics tools.

4. How we use information

We use personal data to:

  • Respond to enquiries and prepare proposals or statements of work;
  • Deliver contracted services, milestones, and retainers;
  • Issue invoices, manage accounts receivable, and comply with tax or accounting obligations;
  • Operate and improve our websites, including analytics where enabled;
  • Meet legal, regulatory, or law-enforcement requirements where applicable.

5. Legal bases (where GDPR-style rules apply)

Where required, we rely on contract performance, legitimate interests (running a professional services business, securing IT systems, and limited marketing to existing clients where permitted), consent where we ask for it (e.g. non-essential cookies or marketing), and legal obligation where applicable.

6. Cookies and analytics

Our sites may use cookies and similar technologies. We may use analytics (such as Google Analytics) to understand aggregate traffic. You can control cookies through your browser settings. Where required, we will align consent banners with applicable law.

7. Sharing and processors

We may share data with trusted service providers who assist our operations (e.g. hosting, email, collaboration, accounting, or payment infrastructure), bound by confidentiality and appropriate data-processing terms. We do not sell your personal information.

8. International transfers

We work with clients globally. If data is processed across borders, we use appropriate safeguards where required (such as standard contractual clauses or equivalent mechanisms).

9. Retention

We retain information for as long as needed to fulfil the purposes above, including statutory retention for contracts, invoicing, and tax records, unless a longer or shorter period is agreed or required by law.

10. Security

We implement reasonable technical and organisational measures to protect personal data. No method of transmission over the Internet is completely secure; we encourage clients to use approved channels for credentials and confidential materials.

11. Your rights

Depending on your jurisdiction, you may have rights to access, rectify, delete, restrict, or object to certain processing, and to lodge a complaint with a supervisory authority. Contact us at info@veloxbyte.com to exercise these rights.

12. Changes

We may update this policy from time to time. The "Last updated" date will change when we do. Continued use of our services after updates constitutes acceptance where permitted by law.